We've been working hard to restructure our website so that content is easier to find. Over the next several months things will be changing often, with the start of our homepage. We hope you like it and we welcome your feedback. Please let us know what you'd like to see us add to our website.
The Sewerage & Water Board of New Orleans resolution provides that for all claims related to the August 5, 2017 flood event, we are extending the period to file a lawsuit to July 18, 2019. This extension ONLY applies to the Sewerage & Water Board of New Orleans and not any outside entity.
We’ve received a number of questions recently regarding our delinquency and dispute processes. In an effort to be as clear as possible, we’ve added two new questions to the Frequently Asked Questions page to explain these processes.
As the 2018 hurricane season commences, the Sewerage & Water Board is taking a new, assertive approach to better supply the public with real-time information during rain events and emergencies, as well as updates on daily operations. We have activated our social media accounts as an integral part of that strategy.
The most visible interactions customers have with the Sewerage & Water Board are the bills they receive. Ensuring those bills are accurate and that customers have a full understanding of the billing process are critical to building the public's confidence in this agency to carry out its mission.
