River water from the Mississippi River is pumped to the Carrollton Water Purification Plant from two large river pumping stations. River water pumped from the two river pumping stations is delivered to the Carrollton Plant through several large pipelines. Mississippi River water contains large amounts of suspended solids.
The Sewerage and Water Board of New Orleans and partners like the American Water Works Association are proud to provide color and activity books.
The mission of the Sewerage and Water Board of New Orleans (SWBNO) is first and foremost to protect the health and safety of our customers, New Orleans residents and visitors. To help slow the spread of COVID-19, we are taking the following steps: Our two customer service centers – 625 St. Joseph Street on the East Bank and 4021 Behrman Place, Suite M-2 on the West Bank – are closed until further notice.

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.

Work for S&WB

Interested in applying for a position at S&WB? Want to contribute to providing essential services to the citizens of the city of New Orleans? Find out how you can join our team.

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Upcoming Meetings

Name Date Time
Governance Committee June 09, 2020 09:00 AM
Finance and Administration Co June 10, 2020 09:00 AM
Operations Committee June 10, 2020 11:00 AM
Board of Directors June 17, 2020 09:00 AM
Strategy Committee July 14, 2020 11:00 AM
Finance and Administration Co July 15, 2020 09:00 AM

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