When it's cold outside, remember that just a little water goes a long way. You can protect your pipes and reduce the risk of freezing with a few simple techniques. First, insulate your outdoor pipes before it gets cold. When the temperature drops below 32 degrees, run a spaghett-thin stream of water from ONE faucet the farthest away from your water meter. Should your pipes freeze and break, immediately call a plumber and turn your water off at your main valve. For more information, visit our Fighting the Freeze page.
Sewerage and Water Board (SWBNO) announced community meetings to 1) explain the SWBNO Task Force process, 2) highlight the shortlisted recommendations of the task force and 3) gather community input. Since July 2018, SWBNO Task Force has been examining the management structure of SWBNO.
We've been working hard to restructure our website so that content is easier to find. Over the next several months things will be changing often, with the start of our homepage. We hope you like it and we welcome your feedback. Please let us know what you'd like to see us add to our website.
The Sewerage & Water Board of New Orleans resolution provides that for all claims related to the August 5, 2017 flood event, we are extending the period to file a lawsuit  to July 18, 2019. This extension ONLY applies to the Sewerage & Water Board of New Orleans and not any outside entity.
We’ve received a number of questions recently regarding our delinquency and dispute processes. In an effort to be as clear as possible, we’ve added two new questions to the Frequently Asked Questions page to explain these processes.

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Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

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Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

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Upcoming Meetings

Name Date Time
Board of Directors February 20, 2019 09:00 AM
Board of Directors March 20, 2019 09:00 AM
Board of Directors April 17, 2019 09:00 AM
Board of Directors May 15, 2019 09:00 AM
Board of Directors June 19, 2019 09:00 AM
Board of Directors July 17, 2019 09:00 AM

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