We've been working hard to restructure our website so that content is easier to find. Over the next several months things will be changing often, with the start of our homepage. We hope you like it and we welcome your feedback. Please let us know what you'd like to see us add to our website.
The Sewerage & Water Board of New Orleans resolution provides that for all claims related to the August 5, 2017 flood event, we are extending the period to file a lawsuit  to July 18, 2019. This extension ONLY applies to the Sewerage & Water Board of New Orleans and not any outside entity.
We’ve received a number of questions recently regarding our delinquency and dispute processes. In an effort to be as clear as possible, we’ve added two new questions to the Frequently Asked Questions page to explain these processes.
As the 2018 hurricane season commences, the Sewerage & Water Board is taking a new, assertive approach to better supply the public with real-time information during rain events and emergencies, as well as updates on daily operations. We have activated our social media accounts as an integral part of that strategy.
The most visible interactions customers have with the Sewerage & Water Board are the bills they receive. Ensuring those bills are accurate and that customers have a full understanding of the billing process are critical to building the public's confidence in this agency to carry out its mission.

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.

Contact S&WB

Have a question that you can't find an answer to? Need to talk with a specific team at S&WB? We're just one call or click away and we're happy to help.

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Upcoming Meetings

Name Date Time
Audit Committee November 14, 2018 TBD AM Tentative
Finance and Administration Co November 14, 2018 TBD AM Tentative
Finance and Administration Co November 14, 2018 TBD AM Tentative
Governance Committee November 14, 2018 TBD AM Tentative
Pension Committee November 14, 2018 TBD AM Tentative
Strategy Committee November 14, 2018 TBD PM Tentative

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