Sewerage and Water Board of New Orleans (SWBNO) clarified to its board members and the public what it hopes to collect in unpaid bills for water and sewer service. A three-week internal inquiry showed that customers owe approximately $73.4 million in past due charges as of Dec. 31, 2018. Approximately $50 million of that is considered delinquent, or due for longer than 60 days. This figure has grown since 2016 as SWBNO endured more than two years of hardship and emergencies. A new billing system, inaccurate bills, a moratorium on shutoffs and emergency spending in the wake of the August 2017 flood event all contributed to a less than stable budget.
The Sewerage and Water Board of New Orleans (SWBNO) announced an action plan to expedite its transition away from self-generated steam power, and bring the Carrollton Water Plant and its operations up to modern standards. The multi-tiered plan will increase efficiency, provide significant annual cost-savings, and provide another layer of protection to the City’s drinking water.
When it's cold outside, remember that just a little water goes a long way. You can protect your pipes and reduce the risk of freezing with a few simple techniques. First, insulate your outdoor pipes before it gets cold. When the temperature drops below 32 degrees, run a spaghetti-thin stream of water from ONE faucet the farthest away from your water meter. Should your pipes freeze and break, immediately call a plumber and turn your water off at your main valve. For more information, visit our Fighting the Freeze page.
Sewerage and Water Board (SWBNO) announced community meetings to 1) explain the SWBNO Task Force process, 2) highlight the shortlisted recommendations of the task force and 3) gather community input. Since July 2018, SWBNO Task Force has been examining the management structure of SWBNO.
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Upcoming Meetings

Name Date Time
Finance and Administration Co May 01, 2019 TBD AM Tentative
Pension Committee May 01, 2019 TBD AM Tentative
Strategy Committee May 02, 2019 TBD AM Tentative
Governance Committee May 02, 2019 TBD AM Tentative
Board of Directors May 15, 2019 09:00 AM
Strategy Committee June 03, 2019 TBD AM Tentative

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