Understanding the significant impact of the COVID-19 pandemic on both our customers and the financial standing of our utility, the Sewerage and Water Board of New Orleans announced today a reinstatement of a revised, customer-focused Customer Care Pay and water shut off policy.
The City of New Orleans announced a historic in partnership which, through a range of funding commitments, will allow Entergy New Orleans to seek approvals to support next-generation power infrastructure at the Sewerage and Water Board of New Orleans’ (SWBNO) Carrollton Plant. The estimated $74 million project will provide a new Substation, Frequency Changers, and Power Integration that will give SWBNO increased and consistent power reliability. This partnership will lead to power coming directly to the SWBNO, unaffected by weather, outages, and old turbine failures. Funding sources include $20 million from the City, another $20 million secured by the area’s legislative delegation from the State of Louisiana, and $35 million from Entergy.
You can help prevent cross connections in the City's water supply. A cross connection is a physical connection between the drinking water and a non-potable source. The most common form of cross connections on residential properties is a submerged hose in pools. Fill your vessels (tub, swimming pool, ornamental fountain, etc.) through an air gap. Make sure the hose is not in the water, but let the water discharge through the air into the pool rather than submerging the hose.
Fitch Ratings has assigned a 'BBB+' rating to the following bonds issued by the city of New Orleans on behalf of the New Orleans Sewerage and Water Board (SWB). Click to learn more.
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EVALUATION SELECTION COMMITTE July 29, 2021 11:30 AM Canceled

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