Press Releases

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has canceled the precautionary Boil Water Advisory (BWA) for the Venetian Isles neighborhood.

• All of Venetian Isles

A map of the affected area can be found here.

Water pressures in this area fell below 20 pounds per square inch (psi) for a brief period of time. Water pressure in this area and other areas east of I-510 have been lower than normal since Wednesday, August 5th. Crews have been and are continuing to search the area for major water leaks, but have not yet identified a specific location or cause. The area may experience continued pressure fluctuations until the root cause is identified and repairs are completed. SWBNO has and continues to deploy numerous resources and methods, including underground leak detection methods, to identify the cause of the issue. At this time, water pressures remain stable above 20 psi, and all water samples have passed lab testing. 

Customers who have not used their water supply during this precautionary boil water advisory are advised to flush their internal and external plumbing by running water through their system for several minutes.

Water samples from across the area have tested negative for contamination. SWBNO is committed to providing safe drinking water, and this precautionary boil water advisory was issued out of an abundance of caution to ensure the public’s safety. 

Boil water advisories are issued out of an abundance whenever the water pressure drops below 20 psi. We agree with the recommendations of our regulatory partner, LDH, that it is prudent to issue these advisories.  

We thank the impacted residents and businesses for their patience and apologize for any inconvenience this may have caused.