Contact the Customer Service Department

Please do not report water leaks on this form.
To report a water leak or field issue please use the Report a Leak / Field Problem form.
Please check our Frequently Asked Questions before sending an email.
For all customer related questions or concerns please visit the Contact Customer Service page.
For all other inquiries please use the Ask a Question form.

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You can also close an account by faxing a copy of your request to (504)585-2455 along with a copy of your picture identification (Driver's License, Military, or State ID, etc.)

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