Sewerage and Water Board of New Orleans (SWBNO) customers now have another option when it comes to meeting customer service representatives in person.

SWBNO customer service reps will be present at:

• The Sanchez Center (1616 Caffin Ave, New Orleans, LA 70117) each Wednesday from 8:30 a.m. - 4:00 p.m.
• The Rosa Keller Library (4300 S Broad Ave, New Orleans, LA 70125) each Thursday from 10 a.m. – 4 p.m.

Residents will be able to address billing concerns and make bill payments. Please note, we are unable to accept cash or money orders at our satellite locations.

We are currently accepting customers by appointment only. To schedule an appointment, click here or call (504) 52-WATER.