Contact Us

Account Questions

The Customer Service Department manages all customer account issues, such as opening an account, questions about your bill, payments, and delinquencies.

Customer Service Department

625 Saint Joseph Street Room 140

New Orleans, LA 70165

Phone: (504) 52-WATER (504-529-2837) M-F, 7AM-7PM

Fax: (504) 585-2455

Email the Customer Service Department

Press & Media Requests

The Communications Department manages all public relations, social media, and media requests.

Communications Department

625 Saint Joseph Street Room 247

New Orleans, LA 70165

Phone: (504) 585-2254

Email the Communications Department

Public Records Requests

The Legal Office manages all aspects of public records requests.

Legal Office

625 Saint Joseph Street Room 209

New Orleans, LA 70165

Phone: (504) 585-2236

Request a Public Record

Validation error occured. Please enter the fields and submit it again.
Thank You ! Your email has been delivered.