The Customer Service Department manages all customer account issues, such as opening an account, questions about your bill, payments, and delinquencies.
625 Saint Joseph Street Room 140
New Orleans, LA 70165
Phone: (504) 52-WATER (504-529-2837) M-F 7AM-7PM, Sa 9AM-1PM
Fax: (504) 585-2455
The Communications Department manages all public relations, social media, and media requests.
625 Saint Joseph Street Room 247
New Orleans, LA 70165
Phone: (504) 585-2254
The Legal Office manages all aspects of public records requests.
625 Saint Joseph Street Room 209
New Orleans, LA 70165
Phone: (504) 585-2236