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Water Facts
This section contains information about the drinking water in Orleans Parish and how to address common concerns. Our goal is to help customers stay informed about their drinking water.

Protecting the Pipes in Your Home or Business
When the temperature drops below freezing, water flowing through your pipes may freeze. Read more information about what customers should do to prepare for freezing weather conditions.
Recommendations for Boil-Water Advisories PDF
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. When issued, the public should assume that the water is unsafe to drink. This document contains information and recommendations for use during boil-water advisories.