Press Releases

Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory (BWA) remains in effect for a portion of Marlyville-Fontainebleau, Broadmoor, Hoffman Triangle and B.W. Cooper neighborhoods which includes:

• S. Carrollton Ave from S. Claiborne Ave to Earhart Blvd
• Earhart Blvd from S. Carrollton Ave to S. Claiborne Ave
• S. Claiborne Ave from S. Carrollton Ave to Earhart Blvd

A map of the area currently under a precautionary boil water advisory is here.

At this time, customers may experience lower-than-normal pressures through the weekend while we work to get the transmission main back in service.

Water pressures in this area fell below 20 pounds per square inch (psi) due to a break on the 48-in water main near S Claiborne Ave and Toledano St.  Sewerage and Water Board of New Orleans crews have isolated the break and are working around the clock to complete repairs. The roadway is expected to be open for travel tomorrow, Friday, February 26th and anticipate the water main to be back in service (i.e. pressures restored) on Saturday. 

Residents in the affected areas are advised to use bottled or boiled tap water to drink, cook, clean food or brush teeth until further notice. Residents with compromised immune systems should also use safe water to wash hands, shower or bathe. 

SWBNO, in partnership with the Louisiana Department of Health (LDH), issues boil water advisories out of an abundance of caution for areas where water pressure drops below 20 psi.

We agree with the recommendations of LDH that it is prudent to issue these advisories out of an abundance of caution. The concern is that a pressure drop inside a water pipe could allow bacteriological contaminants to enter.

Healthy adults should take the following precautions:

• Washing hands: Use soap and tap water, dry hands, then apply hand sanitizer; the safest option is to wash with bottled or boiled water.    
• Showering or bathing: Be careful not to swallow any water. Infants, young children and disabled persons should be supervised to ensure water is not ingested. Residents with open wounds, chronic illness or weakened immune systems should use boiled or bottled water to bathe until the advisory is lifted.

SWBNO will notify residents when the boil water advisory is canceled. If you have any questions, please call 504-52-WATER (504-529-2837).

INSTRUCTIONS FOR BOILING WATER

Bring water to a rolling boil in a clean container for a full minute. If the water has a flat taste afterward, shake it in a bottle or pour it from one container to another.

Please review general and LDH recommendations for managing a boil water advisory at ready.nola.gov/plan/boil-water.