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SWBNO Chronicles Events Leading to Recent Boil Water Advisories to Enhance Transparency
SWBNO Chronicles Events Leading to Recent Boil Water Advisories to Enhance Transparency

July 25, 2018

The Sewerage and Water Board (SWBNO) has investigated the series of events that led to two drops in water pressure on Friday, Oct. 19 and Saturday, Oct. 20, respectively, resulting in the issuance of...

Mayor Cantrell, SWBNO Chronicle Events Leading to NOLA East Bank Boil Water Advisory Issued on Nov.17
Mayor Cantrell, SWBNO Chronicle Events Leading to NOLA East Bank Boil Water Advisory Issued on Nov.17

July 26, 2018

The Sewerage and Water Board (SWBNO) has investigated the series of events that led to the boil water advisory on Saturday, Nov. 17 resulting in the issuance of the precautionary boil water advisory....

SWBNO to Close for Thanksgiving Holiday, Veterans Day
SWBNO to Close for Thanksgiving Holiday, Veterans Day

August 21, 2018

Sewerage and Water Board (SWBNO) announced that the SWBNO East Bank and West Bank customer service centers will be closed Thursday, November 22, 2018 – Saturday, November 24, 2018 in observance of the...

Progress to Improve the S&WB Billing Process
Progress to Improve the S&WB Billing Process

September 14, 2018

The most visible interactions customers have with the Sewerage & Water Board are the bills they receive. Ensuring those bills are accurate and that customers have a full understanding of the billing p...

S&WB Launches Social Media
S&WB Launches Social Media

September 14, 2018

As the 2018 hurricane season commences, the Sewerage & Water Board is taking a new, assertive approach to better supply the public with real-time information during rain events and emergencies, as wel...

S&WB Regular Collections Processes Explained
S&WB Regular Collections Processes Explained

September 14, 2018

We’ve received a number of questions recently regarding our delinquency and dispute processes. In an effort to be as clear as possible, we’ve added two new questions to the Frequently Asked Questions...

Liberative Prescription for Aug. 5, 2017 Damage Claims
Liberative Prescription for Aug. 5, 2017 Damage Claims

September 14, 2018

The Sewerage & Water Board of New Orleans resolution provides that for all claims related to the August 5, 2017 flood event, we are extending the period to file a lawsuit to July 18, 2019. This extens...

We've Updated Our Website!
We've Updated Our Website!

September 14, 2018

We've been working hard to restructure our website so that content is easier to find. Over the next several months things will be changing often, with the start of our homepage. We hope you like it an...

SWBNO Announces Task Force Community Meetings
SWBNO Announces Task Force Community Meetings

November 21, 2018

Sewerage and Water Board (SWBNO) announced community meetings to 1) explain the SWBNO Task Force process, 2) highlight the shortlisted recommendations of the task force and 3) gather community input....

Notice of Vacancy on the Sewerage and Water Board of New Orleans
Notice of Vacancy on the Sewerage and Water Board of New Orleans

January 23, 2019

The Sewerage and Water Board of New Orleans has issued a Declaration of Vacancy effective Wednesday, January 16, 2019, that it has seven (7) existing vacancy on its Board of Directors, Five (5) Counci...

SWBNO Announces New Action Plan to Reduce Steam Power, Further Protecting New Orleans Water
SWBNO Announces New Action Plan to Reduce Steam Power, Further Protecting New Orleans Water

February 6, 2019

The Sewerage and Water Board of New Orleans (SWBNO) announced an action plan to expedite its transition away from self-generated steam power, and bring the Carrollton Water Plant and its operations up...

A message to our West Bank customers regarding the recent public notice about drinking water safety
A message to our West Bank customers regarding the recent public notice about drinking water safety

April 1, 2019

Our West Bank customers were mailed notices in late March to explain that for the last quarter of 2018, the West Bank Water Treatment Plant in Algiers was unable to acceptably reduce the amount of sub...

Showing 1 to 12 of 71 results