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The Sewerage and Water Board bills and collects the sanitation fee on behalf of the City of New Orleans. However, we do not adjust sanitation bills. You should contact the City for your sanitation issues including removal of sanitation fees from your bill or applying for a garbage cart.

If you need an adjustment to your sanitation bill, you may contact the City of New Orleans Treasury Bureau on Monday - Thursday 8:00AM - 5:45PM by:
  • Calling (504) 658-4000
  • Faxing (504) 658-1704
  • Visiting City Hall Room 1W38
More information can also be found by visiting the City of New Orleans Department of Sanitation Website.