Press Releases

New Orleans, LA - Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited part of Uptown:

• Carrollton Ave from I-10 (Pontchartrain Expressway) to Mississippi River
• I-10 (Pontchartrain Expressway) from Carrollton Ave to Mississippi River
• Mississippi River from Carrollton Ave to Pontchartrain Expressway

At this time, customers may experience lower-than-normal pressures throughout the end of the week while we work to get the transmission main back in service.

Water pressures in this area fell below 20 pounds per square inch (psi) due to a break on the 48-in water main near Carrollton Ave and Panola St. 

Customers who have not used their water supply during this precautionary boil water advisory are advised to flush their internal and external plumbing by running water through their system for several minutes.

Water samples from across the area have tested negative for contamination. SWBNO is committed to providing safe drinking water, and this precautionary boil water advisory was issued out of an abundance of caution to ensure the public’s safety. 

Boil water advisories are issued out of an abundance whenever the water pressure drops below 20 psi. We agree with the recommendations of our regulatory partner, LDH, that it is prudent to issue these advisories.  

We thank the impacted residents and businesses for their patience and apologize for any inconvenience this may have caused.