We are currently experiencing intermittent issues with our phone system, including our Pay by Phone System. We are aware and working to resolve the issue.
Updated 03/09/2026 06:22:24 AM
Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for a large portion of East Bank of New Orleans.
The Customer Service Center at St. Joseph St is closed today however our West Bank location remains open and available to assist customers.
Our emergency hotline is available 24/7. Please report any water or sewer issues to 504-52-Water.
Press Releases
Sewerage and Water Board Pumping Stations Staffed and Fully Operational In Advance of Severe Weather Forecasted
For Immediate Release: Monday, November 28, 2016 5:10 PM
The Sewerage and Water Board is reporting that in advance of severe weather forecasted by the National Weather Service for Monday afternoon and evening, as well as Tuesday, all 24 pumping stations are staffed and fully operational.