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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Progress to Improve the S&WB Billing Process
Updated 5/11/2018 3:23:49 PM

The most visible interactions customers have with the Sewerage & Water Board are the bills they receive. Ensuring those bills are accurate and that customers have a full understanding of the billing process are critical to building the public's confidence in this agency to carry out its mission.

To that end the S&WB has launched a strategic plan to improve Customer Service and billing procedures.

S&WB Workforce Development: Human Resources Activity Report
Updated 4/19/2018 5:10:40 PM
The S&WB is committed to rebuilding its workforce to meet its mission of keeping New Orleans safe and healthy. Each month, the Board of Directors receives a summary that tracks retirements, resignations, new hires and existing vacancies. Attached is the Human Resource Activity Summary for March 2018.
Southeast Louisiana Urban Flood Control (SELA) Contact Information
Updated 2/18/2015 10:13:53 AM
For questions or concerns about the Southeast Louisiana Urban Flood Control Program (SELA), please call the SELA Information Line at (504) 585-2450 or visit for more information.
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