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Sewerage and Water Board of New Orleans
Our mission is to provide safe drinking water to everyone in New Orleans; to remove waste water for safe return to the environment; to drain away storm water; to provide water for fire protection; to provide information about products and services; and to do all of this continuously at a reasonable cost to the community.
Have a question about your account?
Call (504) 529-2837 M-F, 7AM-7PM
or click here to email us.
Report water and sewer leaks
Call (504) 529-2837 anytime, 24/7
or click here to report it online.
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Precautionary Boil Water Advisory Lifted
Updated 9/22/2017 7:13:51 AM
Precautionary boil water advisory has been lifted as of Thursday, September 21, 2017.
Interim Emergency Management and Support Team Announced
Updated 8/29/2017 11:22:16 AM
Summer 2017 Rain Events and Carrollton Power Plant Interruption
Updated 8/11/2017 5:07:53 PM
In response to recent rain events for 7/22/17, 8/5/17 and 8/8/17, the Sewerage and Water Board of New Orleans is providing to the public Drainage Pumping Station Logs and the Central Control Log Book. A Special Meeting of the Board of Directors was called on 8/10/17 to address these events, in addition to providing an update following an interruption at the Carrollton Power Plant.
Southeast Louisiana Urban Flood Control (SELA) Contact Information
Updated 2/18/2015 10:13:53 AM
For questions or concerns about the Southeast Louisiana Urban Flood Control Program (SELA), please call the SELA Information Line at (504) 585-2450 or visit for more information.
Recommendations for Boil-Water Advisories
A boil-water advisory is a public health announcement that the public should boil tap water before drinking it. This document, which will be permanently housed on the Water Facts page, contains information and recommendations for use during boil-water advisories.
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