SWBNO Partners with Promise to Launch PromisePay Payment Plans

We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.

2023 Year In Review

As public servants of the Sewerage and Water Board of New Orleans, we report to work every day with a shared goal: improve the quality of life for New Orleanians and turn the page for this historic, yet aging, utility toward a brighter future.

Letter to Our Customers about Our Water Quality Testing

You may have heard about the recent irregularities identified in our water quality testing or received an insert in your bill. Public health is our top priority as we implement and comply with all corrective measures. Find more information here.

Save Water, Lower Your Bill

Check Out These Water Conservation Tips

Don't FOG up your festival season with a plumbing disaster. Learn how to deal with Fats Oils and Greases

Fight F.O.G. Keep Fats, Oils & Grease Out of Your Drain!

SWBNO Power Complex

A long-term solution for reliable and efficient power.

Pumping and Power Equipment Status

Currently the Sewerage and Water Board of New Orleans has 89 of 99 drainage pumps available for use.

S. Claiborne Avenue Transmission Main Project

These exciting modernization projects allow SWBNO to continue to safely distribute drinking water to the entire Eastbank for generations to come.

Pumping and Power

Pumping and Power Dashboard

Lead Awareness

Protecting Your Family From Impacts of Lead Pipes in New Orleans

View & Pay Your Bill Online

View and pay your bills online, review transaction and payment history, analyze and download water consumption data, and more.

Report Leaks & Field Problems

Report water leaks, sewer leaks or any other related field problems easily and quickly using this online form.

Questions For Us?

Visit our Frequently Asked Questions page for a comprehensive list of the most common questions we receive from our customers.

Are you NOLA Ready?

NOLA Ready is your hub for emergency preparedness and response in New Orleans, managed by the New Orleans Office of Homeland Security and Emergency Preparedness.
2023 Year In Review

Upcoming Meetings

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Latest Press Releases

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How can I pay my bill? How do I contact S&WB? Where can I report a leak? What are my water and sewer rates in New Orleans? Read more Frequently Asked Questions
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