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Payment Locations
The Sewerage and Water Board takes great pride in providing fast, friendly in-person customer service.

You may pay your bill at our customer service centers listed below. Bills are not considered paid until received at the Sewerage and Water Board's Cashiers Office.
East Bank S&WB Payment Location
625 Saint Joseph Street
New Orleans, LA 70165
Hours: Monday - Friday 8:00AM - 5:00PM
This Office Accepts: Cash, Checks & Money Orders
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West Bank S&WB Payment Location
4001 General DeGaulle Blvd
New Orleans, LA 70131
Hours: Monday - Friday 8:30AM - 4:30PM
This Office Accepts: Cash, Checks & Money Orders Get Driving Directions

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Third Party Payment Locations
For a list of third party payment locations, please visit the Fidelity Express Bill Pay Location Search.
General requests for information can be sent to:
Customer Service
625 Saint Joseph Street Room 140
New Orleans, LA 70165
Phone: 504-52-WATER (504-529-2837)
Fax: 504-585-2455
Email the Customer Service Department