Sewerage and Water Board of New Orleans
	Contact Us Water or sewer leaks can be reported 24 hours a day by calling 52-WATER *** ( 504-529-2837 )   The S&WB has four full service customer offices where you can speak to a Customer Service Representative and pay your bill. There are also many Pay Stations where you can conveniently drop off your bill payment. Requests for information can be sent to: Customer Service 625 Saint Joseph St Room 140 New Orleans, La 70165 Phone: (504) 52-WATER *** ( 504-529-2837 ) Fax: (504) 585-2455 Ask a Question Ask about account services, permits, purchases, and other common topics. Directors and Executive Management The Board of Directors is the governing body of the Sewerage and Water Board. Members are appointed to nine year terms. A list of current members is available online. The Mayor of the City of New Orleans is the President of the Board of Directors. The Executive Director's Office oversees all aspects of the Sewerage and Water Board operations. Marcia St. Martin is the Executive Director 625 Saint Joseph St Room 237 New Orleans, La 70165 Phone: (504) 585-2190 The General Superintendent's Office oversees all aspects of field operations, including water treatment and distribution, sewer treatment and collection, and drainage. G. Joseph Sullivan, P.E. is the General Superintendent. 625 Saint Joseph St Room 311 New Orleans, La 70165 Phone: (504) 585-2365 Departments The Customer Service Department manages all customer account issues, such as opening an account, questions about your bill, payments, and delinquencies. 625 Saint Joseph St Room 140 New Orleans, La 70165 Phone: (504) 52-WATER ( 504-529-2837 ) Fax: (504) 585-2455 The Economically Disadvantaged Business Program certifies disadvantaged businesses for the Board and oversees the EDB Program. 625 Saint Joseph St Room 305 New Orleans, La 70165 Phone: (504) 585-2112 The Emergency Desk takes calls concerning water and sewer leaks. The Emergency Desk is available 7 days a week, from 7am - 7pm Phone: 52-WATER *** ( 504-529-2837 ) The Finance Department oversees payment of vendors, issuance of checks, and other financial matters. 625 Saint Joseph St Room 331 New Orleans, La 70165 Phone: (504) 585-2356 The House Connection Department approves new connections to the water and sewer systems and maintains historical records about each water and sewer connection. 625 Saint Joseph St Room 261 New Orleans, La 70165 Phone: (504) 585-2164 The Plumbing Department inspects plumbing work for new construction, renovations, and other building permits, inspects backflow prevention devices, and enforces the Plumbing Code. 625 Saint Joseph St Room 255 New Orleans, La 70165 Phone: (504) 585-2160 The Purchasing Department oversees all purchases by the Sewerage and Water Board, including bids, requests for proposals, and capital projects. 625 Saint Joseph St Room 133 New Orleans, La 70165 Phone: (504) 585-2124 The Webmasters maintain the Board's website. If you encounter any problems with the site or have a suggestion for improvement, please contact them with your idea. 625 Saint Joseph St Room 222 New Orleans, La 70165 webmaster@swbno.org