| Sewerage & Water Board Departments |
| The Customer Service Department |
The Customer Service Department manages all customer account issues, such as opening an account, questions about your bill, payments, and delinquencies.
625 Saint Joseph Street Room 140
New Orleans, LA 70165
Phone: 504-52-WATER (504-529-2837)
Fax: 504-585-2455
Email the Customer Service Department |
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| The Economically Disadvantaged Business Program |
The Economically Disadvantaged Business Program certifies disadvantaged businesses for the Board and oversees the EDB Program.
625 Saint Joseph Street Room 305
New Orleans, LA 70165
Phone: 504-585-2112
Email the EDBP Department |
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| The Emergency Desk |
The Emergency Desk takes calls concerning water and sewer leaks. The Emergency Desk is available 7 days a week, 24 hours a day. All water and sewer leaks should be called in to the Emergency Desk to ensure prompt service.
Phone: 504-529-2837 (504-52-WATER) |
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| The Finance Department |
The Finance Department oversees payment of vendors, issuance of checks, and other financial matters.
625 Saint Joseph Street Room 331
New Orleans, LA 70165
Phone: 504-585-2356
Email the Finance Department |
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| The House Connection Department |
The House Connection Department approves new connections to the water and sewer systems and maintains historical records about each water and sewer connection.
625 Saint Joseph Street Room 261
New Orleans, LA 70165
Phone: 504-585-2164
Email the House Connection Department |
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| The Plumbing Department |
The Plumbing Department inspects plumbing work for new construction, renovations, and other building permits, inspects backflow prevention devices, and enforces the Plumbing Code.
625 Saint Joseph Street Room 255
New Orleans, LA 70165
Phone: 504-585-2160
Email the Plumbing Department |
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| The Purchasing Department |
The Purchasing Department oversees all purchases by the Sewerage and Water Board, including bids, requests for proposals, and capital projects.
625 Saint Joseph Street Room 133
New Orleans, LA 70165
Phone: 504-585-2124
Email the Purchasing Department |
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| The Webmasters |
The Webmasters maintain the Board's website. If you encounter any problems with the site or have a suggestion for improvement, please contact them with your idea.
625 Saint Joseph Street
New Orleans, LA 70165
Email the Webmaster |
